What should I do if I never received my enrollment confirmation email?
Please check your junk mail folder as it is possible that it has been labeled as spam. If it is not there you can try resending it. Log in to the system, go to the "My Account" page under the "Contacts" section and find the unverified email you would like resent and select Edit. At the bottom of the Edit screen you will find the scheduler tool. Set it to the time you would like to receive the email and click Save.

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1. What is Vermont Alert?
2. How do I customize which alerts I receive?
3. I’m going on vacation. Can I pause alerts?
4. I missed my contact verification. Can it be rescheduled?
5. I’m not by my phone. Can I schedule when the verification call happens?
6. What should I do if I never received my enrollment confirmation email?
7. How do I change my username and password?
8. I forgot my password how do I retrieve it?
9. I have an imported account. How do I log in?
10. My Cell Carrier is not in the drop down. What should I do now?
11. Why does the system default me to a different carrier than the one I have?
12. Can my Agency use VT-Alert?
13. Is there a way to receive alerts without creating an account?
14. Can I use the website to receive alerts without adding any contacts?
15. What do the different shades of geometries mean on the map?
16. Why am I receiving a voice message on my phone even though I’ve never signed up?
17. Why am I receiving a Text message on my phone even though I’ve never signed up?
18. Is there an App for that?
19. Who can I talk with if I still have questions?